Frequently asked questions
How does Steinweg guarantee that the goods exist?
Only goods that are in a C. Steinweg Warehouse are available to be posted on the Steinweg Marketplace.
What commodities are supported on the Steinweg Marketplace?
Currently only Metals are supported on our Marketplace, with the intention to expand to other commmodities in the near future.
Can I post Deals annonymously?
Yes. You can post Deals without revealing your identity. Before an offer is made, you will need to reveal your identity.
What fees do you charge?
At this moment we do not charge any fees to post, negotiate or conclude a Deal through Steinweg Online.
Does Steinweg provide a contract for Deals transacted on the Steinweg Marketplace?
No. Steinweg is not involved in any of the contract negotiations. This needs to be agreed between the two parties.
Is Steinweg involved in the financial settlement?
No, we are not involved. This is to be agreed and carried out between the two parties.
My inventory is financed, does my Financing Bank need to be on Steinweg Online as well?
No, your Financing Bank does not to be Steinweg Online for you to post the financed goods on the Marketplace.
Who can join Steinweg Online?
Steinweg Online is open to all C. Steinweg Warehousing Customers. If you do not qualify under this criteria, please contact us for more information.
What additional services does Steinweg Online offer?
In addition to Marketplace services, Steinweg Online also offers:
Inventory: The ability to see your Inventory posititons within C. Steinweg Warehouses in real-time
Releases: The ability to create and send instructions to counterparties, as well as C. Steinweg Warehouses
eSignature: Approve/sign-off digital instructions
DigiSec Documents: The ability to scan the chip on a paper Warehouse Warrant to verify whether it was issued by a C. Steinweg Warehouse